Product Information
Q1: What types of laptops and tablet PCs does your company offer?
A1: We offer a diverse range of laptops and tablet PCs, including office laptops, gaming laptops, 2-in-1 convertibles, and various.
tablet models, designed to meet to different business needs.
Q2: Can you customize laptops or tablet PCs to fit our business requirements?
A2: Absolutely. We provide customization options including hardware configurations, branding, and pre-installed software,
customized to your business needs.
Q3: Do your laptops and tablet PCs come with a warranty?
A3: Yes, all of our laptops and tablet PCs come with a standard manufacturer's warranty.
Extended warranty options are also available.
Pricing and Bulk Orders
Q4: Do you offer special pricing for B2B bulk orders?
A4: Yes, we offer competitive pricing models and discounts for bulk orders. Please contact our sales team for a custom quote.
Q5: Is there a minimum order quantity for B2B purchases?
A5: The minimum order quantity varies by product. Please contact our sales team for specific information regarding your
product of interest.
Payment
Q6: What are the payment options available for B2B customers?
A6: We accept a variety of payment methods, T/T, L/Western Union. Suggest Alibaba trade assurance at your first order.
Shipping and Delivery
Q7: What are your shipping options for bulk orders?
A7: We offer various shipping options including standard, expedited, and freight shipping depending on the size of the
order and your location.
Q8: Can we arrange our own freight forwarder for shipping?
A8: Yes, you can arrange for your own freight forwarder. Please inform our sales team during the order process so
we can coordinate accordingly.
Support and Services
Q9: Do you provide technical support and after-sales services?
A9: Yes, we offer comprehensive technical support and after-sales services to ensure that your laptops and tablet PCs
perform optimally.
Q10: How can we contact your sales team in case of any issues?
A10: You can contact our support team through phone, email, or through our website’s support portal.
We are committed to resolving any issues in a timely manner.
Thank you for considering Shenzhen Xiangrui Digital Co., Ltd., as your laptops and tablet PCs supplier.
If you have further questions or inquiries, please do not hesitate to contact our sales team.