Q1: Are you a factory or a trading company? A1: We are one of the leading manufacturers located in Foshan City, Guangdong, China.
Q2: What's your delivery time if I have placed an order?
A2: Around 15-20 days when we get your deposit.
Q3: What's your after-sales service?
A3: We are always here to work with you and offer 3 years warranty on frame and suspension, and 1 year against defects in materials and workmanship for all other elements.
Q4: Are you a manufacturer or trade company ?
A: Yes, we have our own manufacturing base for upholstery products ,but we also have the capability of tra Since we owned two EC brands selling Home furniture, furnishings and appliances for almost 15 years, we and market orientation.
The most important point for you is to start with reasonable MOQ and competitive prices to test market.
Q5: How to customize my requirement ?
A1: All the products can be customized to be 1 seater, 2 seater, 3 seater, stool and sectional or even modula:
1) MOQ is 10pcs/color/size when only length to be resized.
2) MOQ is 20pcs/color/size When width and height to be resized.
3) MOQ will keep as it is (10pcs) when only fabric colors to be changed.
Q6: What's your MOQ (Minimum Order Quantity)?
A: Our MOQ is 40HQ(20STD acceptable for test order ), you can mix 4-5 designs in 40HQ as long as MOQ For some stock items , we can lower MOQ to be 5pcs/SKU
Q7: Why are your prices different from as it shown on Alibaba ?
A: The prices showing on Alibaba are just price ranges for references, actual price will be up to TTL order way(LCL or FCL) and etc.
Q8: How will you handle LCL shipment ( or combine with different vendors ) ?
A: It is acceptable to do like this for trial order, but there will be some extra charges for loading in different terms is EXw, we will charge for local FOB fees, trucks shared based on respective cubic meters.